FAQ’s

General FAQ’s

Frequently Asked Questions

  • 1Do you provide sample? Free or charge?

    Yes, we provide samples. Small samples (up to 500g) are free, but shipping costs apply. Larger samples may incur a nominal fee, refundable upon bulk order.

  • 2What documents you provide?

    Commercial Invoice, Packing List, Bill of loading, COA , CO, MSDS, Form E, Embassy certificate. If your markets have any special requirements or need SGS report, we can cooperate.

  • 3What is your MOQ?

    Minimum Order Quantity is 1 ton, but we can negotiate for smaller trial orders.

  • 4How long is your delivery time?

    Typically 7-10 days for standard orders, 15-20 days for OEM or custom orders, depending on quantity.

  • 5If OEM is acceptable?

    Yes, OEM is fully acceptable. We offer customized packaging and formulations to meet your specific needs.

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